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Can you fill prescriptions from American doctors?
Yes, once our Canadian doctor has reviewed your “health profile” and approved your prescription under his/her Canadian license.
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Are all American medications available?
Not all drugs available in the United States are available in Canada. We do not dispense drugs of abuse, narcotics,
benzodiazepines, etc. We at the Drug Club promote the sale of maintenance drugs to treat diseases such as asthma, high blood pressure, high cholesterol, diabetes, arthritis, cancer, etc.
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What is the difference between American medication and Canadian
medication?
There is no difference. Most medications purchased by American and Canadian pharmacies are manufactured by the same company. Although identical drugs may appear physically different, their therapeutic affects are the same.
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I am a new customer, how do I get started?
It is a 4-step process. Ordering your Prescription
Medication from an American Drug Club website is easy. Just
follow these 4 simple steps.
1) Go to the "Choose A Drug Club" page and select
your local American Drug Club.
2) Visit your regular doctor as usual, and obtain your
prescription.
3) Fill in the electronic order form (Health Profile), or print one out and fax
or mail it to us.
4) Send us your American prescriptions by fax or mail.
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How long will my order take to process?
Please allow 10-14 business days for processing (doctor verification and pharmacy review) plus 7-10 days shipping of prescription items.
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Why can American Drug Club Physicians only write a prescription for a maximum of 3
months?
Due to regulations put into place by the FDA, American citizens are only allowed to import a maximum of 3 months worth of medication for personal use. Any amount above this 3-month limit is not considered "personal use".
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Why are American Drug Club prices so low?
Our prices are lower than drug prices in the U.S. because we use one of Canada’s largest Internet pharmacies to fill your orders. Additionally, the favorable Canadian to American Dollar value lowers you cost after exchange.
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Are there any hidden charges?
All fees are included in the listed American Drug Club retail price. This retail price includes the doctor and pharmacist review fees. The only separate fee is the shipping cost.
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What is the Physician and Pharmacist review fee for?
All prescriptions must be reviewed and made valid by a licensed Canadian Physician and pharmacist. This
fee is already figured into the cost of your medicine.
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What is the difference between a brand name medication and a Generic
medication?
A generic drug is a medication for which the original manufacturer has lost patent protection. The generic drug is the exact same medication as the original brand name drug, simply made by another company. Due to strict regulations on the generic drug industry, these drugs must provide the same therapeutic effect as the brand name drug.
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Do I get charged a shipping fee
for every prescription?
You are charged one shipping fee per parcel, not per
prescription. If all of your prescriptions fit in one
parcel, you will be charged only one shipping fee.
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Why is it cheaper for me to
order a 90 day supply than a 30 day supply?
Each prescription contains a built in pharmacist dispensing
and physician review fee that is
the same for a 30 day supply and a 90 day supply, thus saving
you money when you buy a 90 day quantity.
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Will you accept my insurance plan?
Unfortunately, the insurance plans are not set up to accept
claims from a foreign pharmacy. You will be issued a
receipt with your prescription that you may submit to your
insurance company, but there are no guarantees whether you can
be reimbursed or not.
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Payments?
We only accept payment by Visa,
MasterCard.
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What is the Drug Club's Return Policy?
The Pharmacist shall not accept the return for use or re-use
of any portion of any drug or non-prescription medication
(Alberta College of Pharmacists Standard 5.1 (m) Standards of
Practice - The Pharmacist, Jan. 1, 1996)
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